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Pathology

Overview
A laboratory system sought us for assistance with its laboratory outreach programme. To support the program's expansion, the system sought to enhance billing performance, optimise lab operations, and give greater insights and financial data.

Challenges

  • Coding Accuracy

  • Timely Filing Issues

  • High Backlogs

  • Coordination Issues

Solutions

  • Improved Clean Claim Rate

  • Improved Coding Accuracy

  • Reduced Charge Entry Delays

Capability

  • Aged Accounts Receivable

  • Effective Denial Management

  • 0 Days Backlog

  • Timely Eligibility Check

Results

8%

Increase in YoY Revenue 70% reduction in De

70%

reduction in Denials

98%

Improvement in
Coding Accuracy